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The essential diabetes management system delivering all the 2018/19 statutory CCG requirements to enable excellence in diabetes care.


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Diabetes Complete is a clear and simple interface collating all your diabetes patients. This dynamic dashboard utilises patient information from practice clinical systems to track performance and monitor delivery of the required care processes and key treatment standards. It has been specifically designed to support practices in improving the delivery of the key 8 care processes, target attainment and reduced patient complications. This then enables your CCG to fulfil all its statutory requirements for diabetes.

The team behind Diabetes Complete have a proven track record in delivering valuable solutions to the NHS. Our pre-existing risk stratification tool Radar, embedded within Diabetes Complete has already been formally evaluated resulting in significant improvements for patient outcomes.

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patients with diabetes already protected within our systems

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reduction in accident & emergency attendances

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reduction in emergency hospital admissions

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The Department of Health and NHS England have clearly defined the activities that your CCG needs to deliver in 2019.

  • A defined assurance process.

  • Delivery of all 8 care processes.

  • Delivery of recommended treatment standards for BP, Cholesterol & HbA1c.

  • Ability to validate diabetes costs.

  • Delivery of at risk patient assessments

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NHS England will be measuring your CCG performance from a defined outcomes indicator set measuring five key metrics:

  • Percentage of patients receiving all 8 care processes.

  • Percentage of patients being referred to structured education.

  • Complications associated with diabetes.

  • Rates of MI, Stroke & Stage 5 CKD.

  • Unplanned hospital admission rates.

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Fully integrated with the principal clinical systems meeting all the requirements of your CCG, your Practices and your Patients in order to deliver excellence whilst meeting the stated NHS England requirements.

  • Reduced complication rates for diabetes.

  • Improved monitoring of the 8 care processes.

  • Improved clinical measures for BP, Cholesterol, HbA1c.

  • Reduced use of secondary care services.

  • Reduced attendances to A&E.

  • Improved cost-effectiveness of diabetes care.

  • Optimise your NHS England rating.

  • Live updates on your CCGs performance vs the rest of the country.


A secure interface for all your care teams to be able to view essential clinical and care plan information. An invaluable tool in delivering optimal patient outcomes and healthcare resource efficiencies.


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Centralised database analysing all of your diabetes patients.

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Intuitive dashboards for your CCG and each of the Practices within your CCG.

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Automated alerting system reducing complications & admissions.

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The Key 8

A guarantee to succeed in the delivery of the 8 Key Care Processes.

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Live data on where you currently are and how you compare to other regions.

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Recommended actions to deliver statutory requirements.

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GP Practices can access the Advice and Guidance (Eclipse Live) centrally assured service including Diabetes Complete using central NHS funding. CCGs simply need to secure the service on behalf of their GP Practices via the GPSoC Tracking Database.

Key Ordering Information

Prescribing Services Ltd tracking database supplier code: 8HX18

Subsidiary Module name: Advice and Guidance (Eclipse Live) - Centrally funded

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