Fair Processing Notice


The Fair Processing Notice reminds you of your patients’ rights under the Data Protection Act 2018 and tells you how Prescribing Services processes information about your patients in accordance with the Act.

Who are we?

Prescribing Services provide IT solutions for the NHS, specialising in cost-effectiveness and risk stratification tools, integrated care systems and patient self-management plans.

Why we collect Information about your patients

In carrying out these services we extract information about your patients and upload it to a secure computer database for automatic processing. The records contain sensitive health information but does not include personally identifiable data such as names or addresses.

How their records are used

This information is analysed to identify patients at risk of medication-related incidents and emergency admissions and to improve patient safety. The outcome is transferred back to the practice’s computer system where it can then be matched against patients.

Patient’s right to opt out

Patients have a right to opt out of their information being used for risk stratification profiling. It is the responsibility of the practice to make their patients aware of this and mark the records of those patients who chose to opt out. The records of those patients opting out are then not extracted from the practice’s computer system.

We will not publish any information that identifies your patients or disclose any information about them without your express permission.  At any time they have the right to refuse or withdraw consent to information sharing. Anyone who receives information from us is also under a legal duty to keep this information confidential.

Security of Information

All employees of Prescribing Services are subject to our Data Protection Policy and Confidentiality Agreement. The information we hold about your patients is therefore protected from unauthorised access. Where information sharing is required with third parties, we will not disclose any health information unless explicit consent has been given, unless there are exceptional circumstances such as when the health and safety of others is at risk, where the law required it or to carry out a statutory function.

Patient Access to Their Information

Under the Data Protection Act 2018 patients have the general right to see or be given a copy of personal data held about them.  It is the responsibility of their practice to deal with any requests from their patients to obtain this data.

Complaints / Appeals

In the event that someone believes that Prescribing Services has not complied with the Data Protection Act, they have the right to make a complaint or an appeal to the Information Commissioner’s Office in writing to the following address:-

Information Commissioners Office
Wycliffe House
Water Lane
Cheshire SK9 5AF                                                                                                                                     

Enquiry Line: 01625 545700


Further Information

 If you would like to know more about how Prescribing Services uses your patients’ information please use the Contact Us section of our website.

Further information can also be obtained from the following links:

Data Protection Act 2018

Care Record Guarantee

NHS Confidentiality Code of Practice